Regis Salons UK
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Milton Keynes - AVOID
Milton Keynes shopping centre - AVOID AVOID AVOID I popped in on a Friday to see if there were any bookings for the weekend and if so to get a patch test. I was told by the manager that she could squeeze me in without one on the same day. The times didn’t work so I booked one for the following day at which point I was told I needed a patch test. I should have walked out then given the fact she had been willing to do my hair without one to fill empty slots. I arrived at the salon the following day and the hairdresser was a junior who had just returned from a career break. She had to keep asking her manager for a second opinion on hair colour etc. At no point did the manager come over to actually look at my hair our double check what I had asked for. I wanted my hair matched to my old colour - blonde and gold - I came out a brunette. I was also advised to have every upsell going which I suspect was to fix the highlights. Although I did hear a lady at the sink asking the manager if she was on commission for it as she was automatically booked in for the toner. Worst hairdressing experience of my life. Clearly desperate for customers/ targets. Zero care for the actual customers. I felt terrible for the junior hairdresser as she looked like a deer in headlights with no support.