QD Stores
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Non existent customer service
Bought Milan bench when it arrived it was the wrong material try to contact customer service via the customer service team tel number only to be told that the only way to contact customer service is by email. Spoke to shop manager who tried to sort out but told that I must send photos to the customer service email. Explained that I could not send photographs they then told me to send the bar code number from the box which I did. I was then told that they were happy that the item they sent me although wrong was the correct bar code asked to send dates when they could arrange to pick up the wrong item. I sent 3 dates for the following week. No action taken chased them up but only received a reply that they wanted the dates. Told them I had sent them 4 days earlier they then arranged to pick up after the item was picked up I had to chase up refund refunded a week after pickup.