Margaret

Margaret

Member since Invalid Date
2
Reviews
3.0
3 out of 5 stars
Average rating

Reviews by Margaret

CE

Celebrity Cruises

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1 out of 5 stars

Customer service

We are cruising with Celebrity in two weeks time,,,,but I still didn’t received any documents,,,no luggage tags either. Also BA change our return flight,,,I try to phone them but they not answer the phone after 1 hour waiting. The second day I wait for 1 hr 45 min no answer, I’ve sent them few emails no answer. I don’t think they are working. This is so bad that I’m not booking any more cruises with them. I travel few times before with Celebrity but never have so much problems. Very bad service and very frustrating. Very sad that they change for worst!