Bourne Estate Agents
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Karen Reynolds - great work!
This review is specifically for the great service received from Karen Reynolds working in the property maintenance department at Bourne. After having a less than ideal end to a recent tenancy, Karen responded so incredibly quickly, being very attentive and patient, meanwhile organizing various external services at very short notice to address several surprise issues that had to be dealt with very very quickly and efficiently. Karen remained totally unflustered and focussed, and dealt with my extreme frustration and urgency admirably. With a short period between incoming and outgoing tenants, Karen rose to the challenge and delivered what was necessary, with the result that the incoming tenants moved in successfully on time. A long 3 days, but I greatly appreciate Karen’s contribution, without which the whole process may have looked quite different, and would have certainly been more painful than it otherwise was. A massive thanks to Karen and keep up the great work - much appreciated! I very rarely leave reviews unless I have an exceptionally good or exceptionally poor service, so this is a testament to Karen’s great effort.