Novum Hotels
Read all reviews for Novum Hotels →
Horrible hotline serivce
When you call any of their hotels, you are forwarded to the central. If you are unlucky enough to be forwarded to a rude operator, you can expect them to hang up the phone on your face while you are talking, and that is, before they complain and don't even let you explain what you need. What a horrible customer hotline service!