AP
Appliances Online Australia
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REFUND ADVICE
REFUND ADVICE If you're struggling to get a refund from Appliances Online, here's what you need to know: they are legally responsible for the products they sell. Don’t let them shift the blame onto the manufacturer — that’s a common tactic to dodge accountability. Under Australian Consumer Law, you’re entitled to a refund for faulty goods, and you have the power to enforce it. If they won’t cooperate, take action through your state’s small claims tribunal — QCAT (QLD), NCAT (NSW), VCAT (VIC), SACAT (SA), etc. The process is straightforward and there’s plenty of guidance available online. Know your rights, stand your ground, and don’t let them dismiss your complaint. File a claim and hold them to account.