Aussie Broadband
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Aussie Broadband used to be the best…
Aussie Broadband used to be the best when it came to internet. But eventually I got sick of them. Loyal customer for over 4 years but the price kept going up while the service went down. Finally had enough and ported internet to Telstra. I work for Telstra and found what I wanted faster and much cheaper than Aussie ever was. Ported my mobile to them after leaving Vodafone but plan went up $10 so only stayed for a few months being porting over to amaysim last week. Even calling up to cancel was a nightmare. On hold for an hour with cancellation team. Now I can tell why Telstra penalizes us for keeping customers on hold over 25 minutes! I told my boss at work today it was disgusting I had to wait that long to speak to anyone and I hung up at least 3 times anyway. Only positive feedback was that I did enjoy local support whenever I called but yeah, it would be nice if someone would answer the damn phone! Honestly I would never go back again