PureGym Danmark
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Overcharged Without Consent – Misleading and Unacceptable Practice
I am completely dissatisfied with PureGym’s handling of membership pricing. I was charged more than double the agreed membership cost without any prior notice, consent, or communication about a change in pricing. This is a blatant lack of transparency and a deeply misleading business practice. At no point was I informed of any adjustment to my membership fees, yet the amount deducted was far higher than what was originally agreed upon. Customers should never be forced to discover hidden price increases only after being charged — this is unethical and unacceptable. I will be filing formal complaints with consumer protection authorities and sharing my experience to warn others about these practices. I expect an immediate explanation and a full refund of the unauthorized overcharge. PureGym’s disregard for customer communication and approval is completely unacceptable, and this experience has severely damaged my trust in the company.