Archies Footwear
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Fantastic customer service
Fantastic customer service! I ordered a pair of slides and unfortunately I was sent flip flops instead. I was a bit disappointed as I wanted them for a holiday next week. However I contacted customer services by email and they (Ian) responded very quickly, took ownership of the problem, apologised and then confirmed that a new pair were in their way to me … tracked 48 hours so I’ll get them for my holiday. Also they kindly gifted me the flip flops which I will pass onto a friend as I already have a pair of Archie’s flip flops. Absolutely brilliant turning what could have been a bad experience into a definite ‘feel good’ experience. BTW, the flip flops that I already wear are so comfortable, I can highly recommend them. And can’t wait to try the sliders, I’m sure they’ll be equally as good 😊