Sophie zamchick

Sophie zamchick

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Sophie zamchick

MO

Moving internet

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1 out of 5 stars

Not worth the cost!

Ordered this for 7 day hire. First couple days was slow but not completely unusable. My phone didn’t work off it at all but tv was ok with just lots of buffering. After a few days it stopped working and was so slow nothing would load. I emailed which got ignored. Then emailed again which got replied to and they agreed the signal/ speed was not what it should be and they give a partial refund for days it was unusable. I sent the device back at end of term. They then email me to say I’d only get £15 back rather than the £21 it should have been. They then refused to return my £50 deposit as the device took a few days in post to get to them so they’ve charged me as extra days. Completely unacceptable, terrible customer service and a complete SCAM!