Boost Mobile
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stay away from this cell phone provider
Your customer service is horrible. The stores offer very limited services. All they do is sell phones and set your phone up. And most likely it will take you more than one visit to get this done correctly. All other issues are out of their scope. I spent 4 hours today helping my hearing-impaired boyfriend switch service to Mint Mobile. Four phone calls were made. 4 codes were sent that didn't work. I finally got the code to work taking me to the last step of setup. Wouldn't you know it? I was unable to unlock the SIM card. I called for help and was told that he couldn't transfer from Boost for another month. Apparently, the new phone he bought from Boost recently has a promotion on it. This is the reason we can't transfer. It sounds like a made up story to me. I checked on the boost website and looked at his phone listed on there and read the fine print. There was no mention about being locked in on anything. Also, this promotion issue was not mentioned on any of the previous 4 customer service phone calls. Long story short, he is without a phone right now and we don't know for how long. My boyfriend owns a small business and he will lose income from this debacle. Boost Mobile are CROOKS. SHAME ON YOU BOOST MOBILE. Keep raising those prices! We all know Your filthy rich CEO needs help paying for his OVERPRICED groceries and fuel for his private jet.