RO
Routes Car Rental
View company profile →
Would rate a zero if I could.
Would rate a zero if I could. The car, and experience at the Denver location was great. We rented , returning the car on Aug 6, 2024. We had a crack on the windshield. We filed with our insurance company, gave them the claim number, and also called customer service and gave them the claim number. The never followed up, and still have me $500 deposit. I have had multiple emails to try to resolve this, including challenging the charge with my credit card- they never responded to the claim from my insurance, and the claim was closed. I cannot get a live person from billing on the phone. Filing a lawsuit against them is next.