Ezi Car Rental
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Scammers!
Scammers!! Advise take a video or photos of every damage on your rental vehicle with Ezi car at Auckland airport, lucky I did that for proof, after dropping the car off, we got back home to Australia the next day we see $1800 taken out of our credit card from them without even notifying us first, rang them and an arrogant Indian lady tried telling us we damaged a wheel rim and we are lucky they haven’t taken $6000 as was in the agreement, I told her I had proof and requested an immediate refund but she would not do it because we had not done our insurance with them.. nothing but excuses then she hung up on me, rang them back and we got someone else who says that it was a scratch on the door handle this time not the wheel rim.. she sent through the photo while we were with her on the phone and I recognised that on our trip and could see that it had been hand painted over they obviously knew about this damage, I sent through my photo of that same door handle with the date on it the day we arrived to pick it up and it was exactly the same they finally refunded our money, changed my credit card as I did not want them having my details, be very careful ful and make sure that you get them to look it over with you when you return it, they know their damages in their cars and they try to scam other customers to pay for it.. never again.. (Indian Scammers)