BJS Home Delivery
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Good, but could be better.
Delivery came un-harmed but the time slot given was not adhered to. We had a 3-hour morning slot, but the couriers were late by 2.5hrs. I didn't have any notification that they were late, and no apologies when they called to say they were 40 minutes away or when they arrived at the door. I was also taken aback when they knocked on the door, as one of the couriers was practically in the door before I could open it fully. I found this incredibly rude. Again, no apologies or explanations on why they were delayed. I've given three stars as I initially said, the packages were in good condition and the general communication prior to the delivery was great. Just unfortunately, the couriers on the day let down the experience.