Jason Brooks

Jason Brooks

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Jason Brooks

EA

East Coast Car Rentals

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5 out of 5 stars

Great Car, Amazing Customer Service, Would Recommend.

I arrived after a 25 hour flight to collect my pre-booked hire car. The service was amazing. From landing I received a message to let them know when I was at the airport. A transfer bus arrived and helped with my luggage and took me to the car hire place. The gentleman dealing with my booking took time to explain everything, very friendly and helpful. My initial car had a SatNav related issue, so they upgraded me without fuss. On drop off, they inspected the vehicle, and I was ready to head back to the airport. A frictionless and seamless transaction. Great customer service, friendly transfer to the airport. The car was reliable, amazing and very happy as I travelled Kangaroo Island. Definitely recommend and thank you to the gentleman that went the extra mile to help a very tired and weary traveller.