Jo-Ann Stores
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Associates should realize that customers do have choices and are not at all impressed with negative unfriendly attitudes.
Kendra at the store in Fayetteville, North Carolina provided great customer service. Several of the associates could learn how to provide better customer service from her. She was very pleasant, professional and patient. I perceived that she actually enjoys her work. I recently relocated to this area and was amazed at the behavior of several of the associates.