KU
KUHL
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Not willing to refund after Bank card compromised
I purchased a pair of pants for my husband for Christmas and they were too small. Returned per guidelines and reordered a larger size. in the mean time my bank card was compromised and the bak had to issue another card with another number. KUHL would not issue a refund to the new card. The bank cut the old card off. They will not issue me a check to refund, Basically they are keeping my money which I think is illegal. Beware!! They are not willing to help, They wont me to have my bank do a charge back of which I tried, The bank could not and thought this was crazy. Bottom line awful company to deal with and these pants arent cheap. Have sent them several emails with the same excuses