GR
Green Chef US
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Love the meals! Don’t like the customer service.
We love the meals, easy to make, quick week night dinners, convenient, very tasty… but the couple times I have had to actually talk to a person, I could not understand what they were saying. Very thick accents when they speak, & can’t understand them. I understand people need jobs, but for these customer service roles, we need to be able to understand what is being said. The online chat didn’t work very well. Instead of actually chatting with a person, it was clearly a chat bot… very frustrating if you have an issue where you need to talk to someone. That is why we canceled our account.