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Modern Humax Boxes - Not like They Used to Be!
In May this year I bought a Humax Freesat Box to replace our really old model which had finally retired. I’m definitely feeling this was a big mistake! All was good for the first month, then the remote control started to play up. Then the box itself developed faults. The box went back to Freetv to be tested twice. Each time said they couldn’t detect any faults. The first time it was returned to us, but showed all the same problems. The second time Freetv sent us a new replacement box, although they said they still couldn’t find any faults. Strange! We had asked for our money to be refunded after the box went back to them the second time. We requested this as they hadn’t managed to fix the faults the first time it was in their repair shop. However, they ignored this request and posted us out the replacement box. I have complained to them about this procedure several times all to no avail. They have simply ignored all my attempts to get in touch. We are now in the same position again. About a month after the replacement Humax Box was delivered to us, the remote control is very difficult t use. This replacement box has been very noisy from the start too. I have tried to get in touch with Freetv for three days now, but so far have had no response to my concerns. You may grasp from this review that I am not happy. You are correct!