Brightside Health
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I had an initial intake with this…
I had an initial intake with this therapist. I completed some assessments for Brighteside. Brightside recommended the suicide prevention program. I was scheduled with a therapist the next day name Rebecca Edwards (same person that the complaint is about). I was scheduled for 6pm today. This was the only time that they offered me. During the appointment Rebecca was very rude to me. I politely told her that my son was sleeping and that he might wake up. She told me that for now on to schedule my appointments at a better time. I told her that this was the only time that I was offered. She told me that was not true and that is my own problem. I told her that I did not like how she was speaking to me and I wouldn't talk to a patient like that. She told me that she does not have time for my shit and hung up on me. I would like to add that was feeling suicidal at the time of the appointment and that was the reason why I was referred to see her by Brighterside. I would like to add that I didn't threaten the therapist or curse at the therapist. She didn't provide me with any warnings. She just hung up on me.