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TUI Cruises
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Marcella Explorer 2 Cabin flooded and in a poor state of repair
Cabin was in a poor and tired state. 3 of 7 days our carpet was flooded and remained wet due to rain leaking in to the cabin via the balcony doors. The carpet smelt very unpleasant and we were forced to sleep with the patio doors open. Our complaint was raised 3 times over a 6 hour time period before any assistance was provided. The light and extractor fan in the bathroom were broken and there was a significant amount of mould evident in the shower.