Avoid at all costs
My daughter started a course in June 2022 and it was evident very early on that this college was all smoke and mirrors. Despite numerous attempts to contact support she never got responses. She even set up a time to discuss with one of the teachers who joined the call then immediately hung up. Then in October she was told to stop studying because they were changing the course. That everything she has studied to date was now useless (not that they assessed anything anyway). In February this year we submitted a formal complaint and also course cancellation. In their response to the complaint they admitted there was a lack of support, but didn’t think it was a big enough deal to cancel the course or provide any refund. I finally heard back from the cancelation team today (5 months after submitting the cancellation) only to be told there would be no refund. I am now going to seek legal advice. To others who have a similar story to ours, I will keep you posted!