Nuffield Health
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Outstanding Care and Kindness at…
Outstanding Care and Kindness at Nuffield Health Aberdeen – Thank You, Chelsea I’d like to share my deep appreciation for a member of staff at Nuffield Health Aberdeen. On Wednesday night, after spending some time relaxing in the steam room and pool, I began to feel unwell in the changing room. I experienced sudden chest pain and felt overwhelmed and scared. Thankfully, one of the cleaning staff noticed something wasn’t right and quickly alerted the receptionist, Chelsea. She came to check on me right away and I truly can’t thank her enough for how she handled the situation. Chelsea was incredibly professional, calm, and kind. Her presence alone was reassuring—she stayed with me, brought me water, and made sure I felt as safe and comfortable as possible while we waited for the ambulance. In such a frightening moment, her compassion and care made all the difference. I honestly don’t know what I would have done without her support. I’m usually quite honest when it comes to feedback, and in this case, I want to be equally honest about how grateful I am. Chelsea went above and beyond, and it deserves to be recognised. Thank you so much, Chelsea—you truly made a scary moment much easier to face.