Affinity Water
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Affinity water and it’s customer care team are a joke!!
Was sent a letter from Affinity water stating that my water meter would be fitted on the 24/25/26th Nov. They asked for all Vehicles to be removed from the drive, so I put mine into storage, as once I am at work I can not come home and move it, and parking on my road is non existent. These dates came and went, so I called the line given and spoke to the guy who deals with their contractors! He stated it should have been done, and is unlike them! They are on my road but a good way down..Anyway, he said he will contact the team doing my road and find out exactly what date it will be executed and apologised for me having to pay for storage and the use of no cars! He would call me back asap and get this sorted.. guess what? NOTHING.. and in todays world they don’t work weekends to answer my call as to what’s happening! Absolute shower of Rubbish, well they can wait now and it can be on my terms! Sums up most big incompetent companies as Affinity Water. You should be ashamed..