PO
Portsmouth Water
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Extremely poor customer service
Extremely poor customer service, verging on laughable. Made a simple change to my account which took more than 3 months to get done. They have an SLA of responding within 5 working days but they don't work to that, it's more like 20 days and after you've chased them 3 times. The complaints procedure through Head Office is the same, they don't bother working to SLA's as customers have no choice but to use them. I still have an open complaint that they are again ignoring me on. Joke of a company!