Portsmouth Water
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bills have changed,no breakdown of how the bill total was compiled
Portsmouth water have in the last year changed the way their water bill to its customer looks. what you get now is the total of what you owe them,but no breakdown of how the bill was compiled. In my case the total i owed them on the current bill figure was almost the same as the bill total on the the previous bill,except that on the current bill i had used substantially LESS water by 8 cubic metres than the previous bill. Seemed a bit odd so i asked them for a breakdown of how the bill was compiled to see if a mistake had been made. They said that this is the way all their bills will be from now on, but they were willing to send me a copy of how my bill was compiled, am now waiting for said information,BEFORE i pay the bill. I would suggest to other portsmouth water customers that they do the same as i did which is ask for a breakdown of how the bill was compiled BEFORE paying the bill just in case Portsmouth water have made an error and to stop customers from being OVERCHARGED.