ACIS Educational Tours
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So they hit me with that... yeah I still hurt
Yeah so like many people I was going to France when the pandemic hit. The trip was canceled only got half of the money back. When we went to look at the insurance and contract information which was online; it could no longer be found. They closed our account before we had made a decision which means we had no access to any information including billing... we had no access to the money we payed. There first offer gave most students no money back... for a $5000 trip $1000 is not enough. I saved up my own money and I felt hurt it was all going to waste because they didn’t want to give peoples there money. They gave us low ball offers and tried to push us roll over the trip with the school. The problem was this was most students senior year and they would not be at the school anymore. I know a lot of people where excited for this trip and devastated that we could not go. But the refunds they tried giving ruined mine and my friends love for traveling. They really were not willing to work with us and made a uncertain time even more bleak. I would never travel with this company nor let anyone I know travel with them.