CH
Chrysalis courses
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Illegal contracts and horrible support…
I signed up for a counselling course with Chrysalis and paid a £480 deposit. The next day, we found out that my husband’s job was at risk and I immediately withdrew from the programme. After emailing Chrysalis for a response for over a month, they came back to say that they would be keeping my deposit. Legally, I am entitled to a 14 day cooling off period, but Chrysalis refuses to acknowledge this. I’ve had to put in a formal complaint with the support of Citizen’s Advice as their contracts are in violation of Consumer Contracts regulations. This company is ripping people off and their service to students is horrible. If you’re looking at doing a course, choose a reputable company that knows what they are doing!