Bridges Estate Agent
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A real disappointment
A real disappointment! Bridges lettings…Inspection reports 5 months late = 1 last year . Last one done in January after 16:19pm hence Garden in darkness not revealing over 100 weeds! House not ventilated properly absolutely disgusting. That could have been sorted before end of Tenancy, however Tenant not told to sort out , apparently I should have flagged up the problems, however I am not the Property Manager and don’t get paid to be one! 5 tiles on floor damaged under mat not lifted, revealing it at checkout! Paying for a service and not getting it !due to staff shortages .Hard to speak to the person who manages the Property and put through to alternative local offices for the person who answers to try for you ! How to waste a good half an hour each time . So when you move to another agent… expect zero support thereafter and have your emails and v mails ignored . Not copied in with reference numbers and copied and pasted emails from the Tenant put into RED ink ? How rude ! Inspection report due but asking for a repair to fan integrated into the ceiling as broken but not inspected. Expecting a professional to call and fix something that is NOT broken for £80 call out , not once but twice . No faults found at checkout! So glad it’s over , what an awful way to run a business. The Electricity provider was given the incorrect final reading by BRIDGES and we have had 3 letters of an account in arrears to the tune of £174 . On phone trying to sort that out taking time out of my day ! What a shambles . This was costing us £100 per month !Not asked why we have moved on so , here it is ! If we had been treated better why would we move to another agent ! There would have been no need .Not copied in on all offers for damages and what was forwarded copied and pasted in RED. High turnover of different Managers looking after Property 4 in total .Would not of given any Stars but had to, to leave a review.