nancy

nancy

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by nancy

AM

American Freight Furniture, Mattress, Appliance

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1 out of 5 stars

BEWARE

BEWARE! I went to this warehouse to find an interesting, cool chair for my library. I found the PERFECT one. I sat in it and it was comfortable and I was excited to get it. I got it home and it was crazy but it was so low to the floor. I measured it at 14" from the floor and the rest of my furniture is 17 or 18". I'm 71 years old and can't easily get up from such a short chair. It wasn't like that when I sat on it at the store. I called to discuss and request to return it. I was told that under no circumstances can I return it. My claim made no difference to him and his attitude was clearly not concerned that I couldn't use the chair. Eventually I figured out that I didn't know the legs were in a zippered part of the under part of the chair. When I put them on the chair it was perfect. I was happy with this great chair but will NEVER deal again with this furniture store and it's customer service attitude. Very distressing