Hospiten
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missed appointment
Subject: Complaint Regarding Missed Appointment and Unacceptable Treatment Dear Hospiten team, An appointment for a blood analysis was scheduled since January 2025, and I received multiple confirmations, including one via text message the day before. I drove 40 minutes to the hospital, only to be told there was no appointment scheduled. However, the appointment was clearly visible on the Hospiten app and also listed in the printed overview of my "citas" from January. What’s more concerning is the way I was treated. I was spoken to as if I didn’t understand anything, and the situation was brushed off with laughter. I found this extremely disrespectful and unprofessional. This experience is unacceptable.