Home Done
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Absolutely furious
Absolutely furious! I made an order on 13th September for a corner sofa. It came way after estimated deliver date and to top it off they had sent me a complete different sofa to what I ordered and the complete wrong orientation. It took them another 3/4 weeks going back and forth through email as they refused to deal with it over the phone. The customer service is absolutely diabolical& once they had actually re delivered the sofa I ordered yesterday, it had come and it is still not the colour sofa I had ordered. I ordered black and grey and this has came like crushed velvet. It is poorly made and the cushions are rock solid whereas on the website they look soft and extremely comfy. Well, not in this case. With having a medical condition involving my back and spine these sofas that I have had delivered have done no good for my condition and if anything, has made it worse. Complete false advertisement and very poor delivery service aswell. Would absolutely NOT order from these as they tell you that they’re the best company and the use the most expensive foam for the cushions but infact, it’s cheaply made and have no comfort whatsoever.