Courtney Koverman

Dec 13, 2024

False advertising and delayed delivery

I ordered several items that were guaranteed before Christmas and set them to be delivered where we are staying. Now it says two the items,both presents for my husband, will not arrive until January 3rd. Customer service claims they cannot cancel the two items even though they are processing and they can’t charge the delivery address since we won’t be at this location by January 3rd. Awful experience.