EL
Element Vape
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Company shipped item with nonworking charger
Purchased one of The Kind Pen Slim Oil Vapoizers from them. Shipping time was slow and when I got the item the charger that was included did not work. I contacted them to request a replacement charger that would work. To submit the support request I was directed to provide pics proving there was an issue. In accordance with this I uploaded a pic showing that the light on the charger would not illuminate. They then came back with a request for a video so that they could more further determine what the problem was. It's apparent they do not want to provide a good working charger for the battery. Therefore, they are demanding more then necessary proving the issue. Be wary of this company.