HE
Heart Internet
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Avoid at all costs!
I've been a customer of Heart Internet for many years but over the last 6 months or so the customer support has been utterly dismal. No phone support any more, live chat taken away, weekends - forget it. You're lucky if you get a reply to your support ticket within 24hrs. It's disgusting, they'll happily take your money on time and in return give you dire customer service. Slowly moving everything away from them, can't do it quick enough. My new provider replies within 30mins for support tickets. Heart Internet, shame on you.