Pet Drugs Online
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Suffering but waiting
Very unhappy with the service this time. I sent the prescriptions on 24th February. Waited for 3 days, received an email saying that the order was wrong and quantity needed changing on the painkillers. I immediately agreed to the change. Waited and waited, nothing came. I once again emailed them, waited 2 days before they said that another quantity was wrong, agreed to the change. Waited and waited. Sent another email to ask and then telephoned them. I was told that the hold up was because they hadn't sent the approval through when completed. And they would do so immediately and my dogs meds would be with me by noon today. Waited in, nothing again. Then the delivery group emailed me to say my delivery was for Monday. Petdrugsonline made no attempt to call me for the second correction until I contacted them. My dog has heart failure and fluid on the lung as well as arthritis. Her drugs are very important and they have allowed her to suffer because of their incompetence. I'm furious about this, as I watch her suffer. I will not be using them again. They clearly don't treat our pets like they do their own As advertised!!