Susanna Shamim

Apr 3, 2025

I had great difficulty in downloading…

I had great difficulty in downloading the software and then in installing the software. There is no working phone number and no email support. You don't respond to emails. I tried 10 times to download the software, trying over 2 days. The download was corrupted and then it would not get through Windows Defender; I had to turn it off each time. I wrote back to you and wanted a refund because I was so FRUSTRATED. It has been a horrible experience. I finally to it to install after the 10th attempt but this whole experience was exasperating and I will never recommend you to anyone. I have yet to install the software on a second computer and will see what experience I have. DISGUSTED CUSTOMER!!!