SC
Scenic Luxury Cruises and Tours - UK
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no communication, poor service, failed promises.
Patchy but well meaning on board experience, until the engine failed (on their second trip since lock downs) and bags packed and outside our 'luxury' ship cabin at 7am to be herded onto a coach with no idea or reassurance of where a hotel would be or at what comfort/standard. A long coach journey ahead, no info on where we would be put up, herded, refusal to answer questions. Hardly the 'luxury' experience we had booked and paid for. Promises that scenic would contact us within the week broken, e mails not answered. Scenic is among the most expensive river cruise companies, but what do we get for our money? Beware, as they are also Emerald another river cruise company.