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Travelocity
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I will never use Travelocity ever…
I will never use Travelocity ever again. It was a total nightmare. We lost over $600 even though we bought travel insurance. Our trip had to be canceled because a hurricane hit where we were going the day we were to arrive. I have spent countless hours on customer service with people who can barely speak English. And in the end they refuse to reimburse us for the money lost. They even admitted that if we had booked the flights and hotel on our own that the airline and hotel policy would have fully reimbursed us but because we booked through Travelocity the policy is different. Unbelievable. We’re school teachers who saved up for our anniversary trip. So very disappointed and upset