Singapore Airlines
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Total nightmare.They have low baggage…
Total nightmare.They have low baggage at 23 kg and 1 single piece which if you exceed either you pay so much. In addition you cannot seem to change even well before flight. They also kept our main luggage at Singapore airport because they deemed we were in transit even though we were staying 2 nights. Will never ever use them again. There was no customer service at any point even though tried to be patient. Over an hour at Denpasar trying to check in with a 6 year old child. Could not get anything out of them. Disgusting. Passenger Phil Tasker. Nz to Singapore and Bali return.