UNiDAYS
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Robotic, unhelpful, slow customer service
Customer support is terrible. I was automatically verified as a student in Republic of Ireland, when I requested to change this to United Kingdom I was asked to provide documentation showing that I was registered there, which I did so. Since then I have only been receiving responses for over two weeks which I assume are generated by AI or auto responses as I get the same responses saying my account has been verified despite saying several times that that is not why I contacted support, it was already verified I just need to change the country. I say in every response email please read the thread and do not reply saying my account has been verified and they still everytime send an auto response back or else do not reply for days at a time. The worst customer service I have experienced in a long time.