Basenor Tesla Accessories
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Great Customer Service - Turned my frown upside-down
Basenor customer service turned my frown upside-down. I was not very happy with my initial Tesla sunshade because it had a pretty bad sagging issue, but I could not be happier with how Basenor customer service handled my complaint. They patiently corresponded with me over email until we found a better alternative, suggesting an upgraded version of the sunshade that comes with two separate pieces to alleviate the sagging issue of the single-piece sunshade, and although the second version was more expensive, they gave me a full refund on the purchase of the upgraded version. The upgraded version works great. Thank you Basenor!
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