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Paid £200 for an end of tenancy deep…
Paid £200 for an end of tenancy deep clean. Cleaners arrived and advised that they would only be cleaning the carpets and windows. No other cleaning would be performed as it wasn’t their job. I call the company and spoke with a lady called Jennifer who advised that a further £200 would be require to clean flat. Alternatively I could pay an additional £100 but this would waive my guarantee of a return clean i.e; if the standard was not correct . I obviously did not agree to pay double price or be bullied into paying double. I was then informed that I would be charged a 30% cancellation fee. !! I have also disputed this . Thankfully I will be taking this matter further as I work with the trading standards. And will look forward to doing so. Very disappointing. What a way to earn money !!