Charra

Charra

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Charra

ZA

ZampleBox

View company profile →

2 out of 5 stars

Customer service non-existent

Edited: Ordered May 18th, received June 25th. I am quite impressed with the quality of juices that were sent. My issue with Zamplebox was the lack of communication regarding all the issues they are facing. Had they sent out an email much sooner or let customers know with a warning before placing their order it would have been great. This was not just a case of shipping delays either. I wouldn't mind to subscribe again however that won't be happening until they improve their situation. I placed an order on May 18th. Item was not shipping so I contacted Zamplebox through their online chat several times. No response. I contacted them via text message. No response. I submitted a ticket. No response. It is now June 3rd, my item still has not shipped nor has customer service reached out to me. I called the support phone number and still can't get any answer. I have made a complaint with the Better Business Bureau in hopes of at least getting a refund.