Economy Energy
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Worst company in the world
Worst company in the world - i left them when moving house in december 2017 i thought i sorted all my bills with them and got refunded what i was owed. in July of 2018 they sent a letter to my old house knowing full well i moved tell me that they still owe me money (yay) but i didnt receive this letter until October of 2018 due to me not living at that address. upon receiving the letter i called economy energy to be told my refund will be proccess in 5-7 working days. two weeks later i ring up to say i havent received i was then told it wasnt correctly proccessed so they will do again but this time it can take upto a month. over a month passes still without receiving anything so i phone up and this next person told me that i should never have been told it can take that long as there is no limit as to how long it can take to process refunds it can take many months i was told. now its February of 2019 and im still without my money and the company is useless and now is going into administration (they deserve it) so im more than likely not going to get my money back. very unhappy.