Secure Trust Bank PLC
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Invested £150k with Secure Trust.
Invested £150k with Secure Trust. As with most providers, they reduce interest rates for existing customers, and offer enhanced rates for new customers. I am used to this. Normally easy to switch to the new (better) rates without a problem if you are on the ball. Tried to switch to get the better rate, only to be presented with a series of hoops which proved insurmountable. All you get when messaging are nondescript replies from `The Savings Team' - no names, no continuity. Solution: SWITCH to another provider with a little more integrity. I have found several so Secure Trust have lost £150k. BEWARE!