Vampal
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Nightmare with this company!!!
Nightmare with this company!!!! I ordered a dress on 28th May, which after looking a lot on the internet, was my ideal perfect dress. 6 weeks after placing the order, I was surprised to find out no dress had arrived up until that point and no correspondence from vampal either, since placing the order. So after 6 weeks I emailed vampal and synn said she believed my item may have been shipped and would check and let me know. So I’m at home thinking I will get it in time for my holiday booked for August! Anyway two weeks passed and no follow up from synn at vampal to confirm whether or not the dress had been sent out. You would have thought before she responded to my first email she would have checked if it had been shipped first and then responded!! Anyway one weeks after this (nearly 7 weeks after order placed) I chased up synn at vampal to ask if it had been shipped? The date it had been shipped and if it hadn’t been shipped when would it be? Her response was the material to make it was out of stock, I don’t know what was worse: taking 7 weeks to tell me or blaming the lack of material on coronavirus!! After getting annoyed with her she sends me a crappy selection of dresses I could have, none of them I liked but a good try! How long would I have been waiting if I’d have gone ahead we wonder?? Anyway I demanded a refund which I was told I’ll get 5-6 days who knows if I will or not. Told the company how disgusted I was and that I was going to write a crap review to go with all the others they have. Would have picked no stars if I could