Primo Water
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Awful experience
Decided to go bottles instead of filtered tap water and found this company top list in Google search. Since I don't know what our consumption is yet and which water brand we like, I made a one-time (non-recurring) order on 06/20. Delivery was scheduled in 5 days, on 06/25 (the earliest available date). On the delivery date I received a message with the time window, but no one actually showed up. I called their customer support line and spent 60 min (!) waiting for the agent. When they finally answered, turned out my delivery was cancelled for no reason. They apologized and promised I get my order the next day, 06/26, but no one showed up again. I called again, and again waited for 40 min just to find out that delivery is now scheduled for 07/01. No emails, no texts, no calls, nothing, they just do what they want. And this doesn't even cover other issues like items added to the invoice post order or invoice and delivery not showing up in my account. Better get water in ShopRite then deal with companies like this one.