JR

Jul 4, 2025

still no refund for cancelled order

Ordered trainers; a few days later received a message that the shoes hadn't passed a 'quality check', so the order was cancelled and I'd get a refund within 3-5 days. Messaged them a few times since, was told to wait another 3-5 days. Today, I was told to ask my bank for 'assistance'. Oh and they still haven't sent a refund. There is no phone number to get hold of anyone.