OC
Oceania Cruises
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Oceania create expectations they fail to meet
I have just arrived back from 2 back to back cruises on Marina to South America. On every level it was disappointing. Communication was poor reliant on an inarticulate cruise director. A good example is that the Captain was taken off ill. Rumours spread rather than a simple statement in the news letter. Attention to detail is haphazard. Staff not managed or badly trained. Management were uninterested, complacent or ... Food, best on ocean, is a joke and any comments went to junior staff who, I suspect, never passed comments on. Simple errors were everywhere.